model=HL2100&BRwwwMDL=Sprn044&TxtLang=english&Lang=en&ihlpTitle=Interactive Help&NextBN=Next&BackBN=Back&IntTab1A=LED indications&IntTabCnt11=Click the LED illustrations to learn about the error.&IntTabCnt12=The most likely solutions can be found by clicking on the errors listed below.&IntTab2=Poor print quality&IntTabCnt2=Click the appropriate image quality link.&IntTab3=Learn More&IntTabCnt3=Click the appropriate FAQ link.&RtnToMenu=Return To Menu&tableCntMain1=How do I select a different paper source for the first page?&tableCntMain2=How do I change print scaling?&tableCntMain3=How can I change the printer settings quickly?&tableCntMain4=Other&LEDItemMax=8&LED1Item1=LEDGroup1&LED1Item2=&LED1Title=This light generally indicates a toner problem.&LED2Item1=LEDGroup2&LED2Item2=&LED2Title=This light generally indicates that the toner is low.&LED3Item1=LEDGroup2&LED3Item2=LEDGroup3&LED3Title=This light combination generally indicates a toner and drum problem.&LED4Item1=LEDGroup3&LED4Item2=&LED4Title=This light combination generally indicates a drum problem.&LED5Item1=LEDGroup6&LED5Item2=&LED5Title=This light combination generally indicates a miscellaneous problem.&LED6Item1=LEDGroup4&LED6Item2=&LED6Title=This light generally indicates a paper problem.&LED7Item1=LEDGroup5&LED7Item2=&LED7Title=This light combination generally indicates a miscellaneous problem.&LED8Item1=LEDGroup7&LED8Item2=&LED8Title=This light combination generally indicates a miscellaneous problem.&LEDGroup1Title=Toner light on. &LEDGroup1Num=2&LEDGroup1Err1=40038&LEDGroup1Err2=60144&LEDGroup2Title=Toner light blinking. Ready light on.&LEDGroup2Num=1&LEDGroup2Err1=10006&LEDGroup3Title=Drum light blinking. Ready light on.&LEDGroup3Num=1&LEDGroup3Err1=62003&LEDGroup4Title=Error light on.&LEDGroup4Num=2&LEDGroup4Err1=41200&LEDGroup4Err2=41100&LEDGroup5Title=Error light  blinking. &LEDGroup5Num=7&LEDGroup5Err1=40021&LEDGroup5Err2=60021&LEDGroup5Err3=42001&LEDGroup5Err4=42003&LEDGroup5Err5=42004&LEDGroup5Err6=30016&LEDGroup5Err7=30017&LEDGroup6Title=Drum light blinking. Error light  blinking. &LEDGroup6Num=1&LEDGroup6Err1=60005&LEDGroup7Title=All lights blinking.&LEDGroup7Num=1&LEDGroup7Err1=40057&PrintName0=Please refer to the User’s Guide if an example of your print quality problem is not shown above.&PrintName1=Gray Background&PrintErr1=99991&PrintName2=Black lines down the page&PrintErr2=99992&PrintName3=Black toner marks across the page&PrintErr3=99993&PrintName4=Faint print&PrintErr4=99994&PrintName5=White lines down the page&PrintErr5=99995&MenuEnd=End&askYN=Could you clear the paper jam?&askYES=Yes&askNO=No&10001title=Ready&41xxxhlp=41zYY&42xxxhlp=42Yzz&40038hlp=40038&40038title=Toner life end&40038total=1&40038_1txt1=Open the front cover.&40038_1txt2=Take out the drum unit and toner cartridge assembly.&40038_1txt3=Push down the green lock lever and take the toner cartridge out of the drum unit.&40038_1txt4=Unpack the new toner cartridge. 
Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge.&40038_1txt5=Pull off the protective cover.&40038_1txt6=Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.&40038_1txt7=Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Return the tab to the home position before putting the drum unit and toner cartridge assembly back in the printer.&40038_1txt8=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&40038_1page=8&40038_1swf=210011.swf&60144hlp=60144&60144title=Cartridge error&60144total=bmp&60144_1txt1=Take out the drum unit and toner cartridge assembly and put it back into the printer again.
Make sure that the drum unit and toner cartridge assembly is installed properly.&60144_1swf=210012.swf&10006hlp=10006&10006title=Toner low&10006total=bmp&10006_1txt1=The toner cartridge is close to the end of its life. Please consider purchasing a new toner cartridge.
As this light combination is a warning, the printer will continue to print. However, you may find that as the printer continues to print, the general print quality may start to deteriorate.
Once the toner light is on, the printer will stop printing.&10006_1swf=210021.swf&62003hlp=62003&62003title=Drum life end soon&62003total=1&62003_1txt1=The drum is near the end of its life.
Purchase a new drum unit to replace the current one.&62003_1txt2=Open the front cover.&62003_1txt3=Take out the drum unit and toner cartridge assembly.&62003_1txt4=Push down the green lock lever and take the toner cartridge out of the drum unit.&62003_1txt5=Unpack the new drum unit.&62003_1txt6=Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.&62003_1txt7=Put the drum unit and toner cartridge assembly back in the printer.&62003_1txt8=Reset the drum counter referring to the instructions supplied with the new drum unit.&62003_1txt9=Close the front cover.&62003_1page=9&62003_1swf=210031.swf&412YYhlp=41200&41200title=No paper fed Tray 1&41200total=bmp&41200_1txt1=There is no paper in tray 1. Put paper in the tray.Press the Go button.
If this does not clear the error, make sure that the tray is installed properly.&41200_1swf=210041.swf&411YYhlp=41100&41100title=No paper fed manual slot&41100total=bmp&41100_1txt1=Put a sheet of paper in the manual feed slot.&41100_1swf=210056.swf&42Y01hlp=42001&42001title=Paper is jammed in the tray&42001total=1&42001_1txt1=Pull the paper tray completely out of the printer.&42001_1txt2=Pull the jammed paper out of the printer.&42001_1txt3=Put the paper tray firmly back in the printer.&42001_1txt4=Press the Go button.&42001_1page=4&42001_1swf=210053.swf&42Y03hlp=42003&42003title=Paper is jammed inside the printer&42003total=1&42003_1txt1=Open the front cover.&42003_1txt2=Take out the drum unit and toner cartridge assembly.&42003_1txt3=CAUTION
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.&42003_1txt4=Pull the jammed paper out of the printer.&42003_1txt5=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&42003_1page=5&42003_1swf=210054.swf&42Y04hlp=42004&42004title=Paper is jammed at the back of the printer&42004total=1&42004_1txt1=Open the back cover and the fuser cover.&42004_1txt2=CAUTION
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.&42004_1txt3=Pull the jammed paper out of the fuser unit.&42004_1txt4=Close the fuser cover and the back cover.&42004_1txt5=Press the Go button.&42004_1page=5&42004_1swf=210055.swf&40021hlp=40021&40021title=Front cover is open&40021total=bmp&40021_1txt1=Close the front cover.&40021_1swf=210051.swf&60021hlp=60021&60021title=Fuser cover is open&60021total=bmp&60021_1txt1=Close the fuser cover of the printer.&60021_1swf=210052.swf&30016hlp=30016&30016title=Memory full&30016total=bmp&30016_1txt1=Press the Go button to print the remaining data in the printer memory.
If this does not clear the error, reduce the complexity of your document or reduce the print resolution.&30016_1swf=210012.swf&30017hlp=30017&30017title=Print overrun&30017total=bmp&30017_1txt1=Press the Go button to print the remaining data in the printer memory.
If this does not clear the error, reduce the complexity of your document or reduce the print resolution.&30017_1swf=210012.swf&60005hlp=60005&60005title=Drum Error&60005total=1&60005_1txt1=Open the front cover.&60005_1txt2=Take out the drum unit and toner cartridge assembly.&60005_1txt3=Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Return the tab to the home position before putting the drum unit and toner cartridge assembly back in the printer.&60005_1txt4=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&60005_1page=4&60005_1swf=210059.swf&40057hlp=40057&50003hlp=40057&50010hlp=40057&50004hlp=40057&50005hlp=40057&60004hlp=40057&50000hlp=40057&50001hlp=40057&50002hlp=40057&30035hlp=40057&50006hlp=40057&50030hlp=40057&40057title=Service call&40057total=bmp&40057_1txt1=Switch the printer off.
Wait for 30 seconds and switch it on.
Leave the printer switched on for 10 minutes.
If the problem persists contact an authorized service center.&40057_1swf=210061.swf&99991hlp=99991&99991title=Gray Background&99991total=bmp&99991_1txt1=Check the printer's environment. 
Conditions such as high temperature, humidity, and so on may cause this print fault.
If the problem is not solved after printing a few pages, the toner cartridge or drum unit may be damaged. Put in a new toner cartridge or drum unit.&99991_1swf=210071.swf&99992hlp=99992&99992title=Black lines down the page&99992total=1&99992_1txt1=Clean the corona wire inside the drum unit.&99992_1txt2=Open the front cover.&99992_1txt3=Take out the drum unit and toner cartridge assembly.&99992_1txt4=Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Return the tab to the home position before putting the drum unit and toner cartridge assembly back in the printer.&99992_1txt5=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&99992_1txt6=Note
If the problem is not solved after printing a few pages, the toner cartridge or drum unit may be damaged. Put in a new toner cartridge or drum unit.&99992_1page=6&99992_1swf=210072.swf&99993hlp=99993&99993title=Black toner marks across the page&99993total=1&99993_1txt1=Wipe the surface of the OPC drum.&99993_1txt2=Open the front cover.&99993_1txt3=Take out the drum unit and toner cartridge assembly.&99993_1txt4=Push down the green lock lever and take the toner cartridge out of the drum unit.&99993_1txt5=Turn the drum unit gear by hand while looking at the surface of the OPC drum.&99993_1txt6=When you have located the mark on the drum, wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off.&99993_1txt7=Put the toner cartridge back in the drum unit until you hear it lock into place with a click. &99993_1txt8=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&99993_1txt9=Note
If the problem is not solved after printing a few pages, the toner cartridge or drum unit may be damaged. Put in a new toner cartridge or drum unit.&99993_1page=9&99993_1swf=210073.swf&99994hlp=99994&99994title=Faint print&99994total=1&99994_1txt1=Check the printer's environment. Conditions such as high temperature, humidity, and so on may cause this print fault.
If the whole page is too light, Toner Save Mode may be on. Turn off  Toner  Save Mode in the Advanced tab of the driver.&99994_1txt2=Wipe the scanner window inside the printer.&99994_1txt3=Turn off the printer power switch, and then unplug the printer.&99994_1txt4=Open the front cover.&99994_1txt5=Take out the drum unit and toner cartridge assembly.&99994_1txt6=CAUTION
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.&99994_1txt7=Gently wipe the scanner window with a soft dry cloth. &99994_1txt8=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&99994_1txt9=Plug the printer back in, and then turn on the printer power switch.&99994_1txt10=Note
If the problem is not solved after printing a few pages, the toner cartridge or drum unit may be damaged. Put in a new toner cartridge or drum unit.&99994_1page=10&99994_1swf=210074.swf&99995hlp=99995&99995title=White lines down the page&99995total=1&99995_1txt1=Wipe the scanner window inside the printer.&99995_1txt2=Turn off the printer power switch, and then unplug the printer.&99995_1txt3=Open the front cover.&99995_1txt4=Take out the drum unit and toner cartridge assembly.&99995_1txt5=CAUTION
After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.&99995_1txt6=Gently wipe the scanner window with a soft dry cloth. &99995_1txt7=Put the drum unit and toner cartridge assembly back in the printer. 
Close the front cover.&99995_1txt8=Plug the printer back in, and then turn on the printer power switch.&99995_1txt9=Note
If the problem is not solved after printing a few pages, the toner cartridge or drum unit may be damaged. Put in a new toner cartridge or drum unit.&99995_1page=9&99995_1swf=210075.swf&EndOfTxt=END